AFFFORDABLE CONNECTIVITY PROGRAM
CONSUMER INFORMATION
The Affordable Connectivity Program is a temporary FCC program to help families and households struggling to afford broadband internet service during the COVID-19 pandemic.
The Affordable Connectivity Program provides:
- Up to $30/month discount for broadband service;
- Up to $75/month discount for households on qualifying Tribal lands
The Affordable Connectivity Program is limited to one monthly service discount per household.
Who is Eligible?
A household is eligible if a member of the household meets one of the criteria below:
- Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
- Receives benefits under the free and reduced-price school lunch program or the school breakfast program, or did so in the 2019-2020 school year;
- Received a Federal Pell Grant during the current award year;
- Experienced a substantial loss of income due to job loss or furlough since February 29, 2020; or
- Meets the eligibility criteria for a participating broadband provider’s existing low-income or COVID-19 program.
Check out https://www.fcc.gov/acp for a Consumer FAQ and other program resources.
Three Ways to Apply
- Contact your preferred participating broadband provider directly to learn about their application process.
- Go to https://www.fcc.gov/acp to apply online and to find participating providers near you.
- If you need to talk to someone about your eligibility or application status, call the ACP Support Center at (877) 384-2575.
Call 833-511-0311
Consumer Complaint Center
Phone: 888-225-5322
Video phone number: 844-432-2275
Find more information about the Affordable Connectivity Program at Affordable Connectivity Program | Federal Communications Commission (fcc.gov)