FAQs

Updating your email account in Outlook 2010 or 2013

Updating your e-mail account in Outlook 2010 or 2013 This guide will help you set up your Outlook 2010 or 2013 e-mail program to receive and send e-mail using your new account settings. Step 1. Navigate to your Account Settings: •Open Outlook 2010 or 2013 •Click the File menu, and then select Info •In the [...]

By |2016-12-09T04:19:59+00:00September 22nd, 2015||Comments Off on Updating your email account in Outlook 2010 or 2013

Is there a charge for returned payments?

Yes, Delhi Telephone Company will reverse your payment if the transaction is returned by your bank for any reason. Delhi Telephone Company will charge your account a fee of $7.00 per returned transaction, plus applicable charges incurred from the bank.

By |2015-06-24T17:48:02+00:00June 24th, 2015||Comments Off on Is there a charge for returned payments?

What is required to sign-up for the first time?

You need to have access to the Internet and a valid e-mail address. A Username and Password needs to be set up with our Business Office before you can access your account.  Please call the Business Office at 607-746-1500 or 888-898-8006 during regular business hours.

By |2015-06-24T17:47:29+00:00June 24th, 2015||Comments Off on What is required to sign-up for the first time?

Is this a secure website?

Yes. This web site uses a SSL Certificate (Secure Socket Layer), also known as a digital certificate. By using SSL certificate, our web server automatically activates Secure Sockets Layer (SSL) protocol, creating a secure communication channel between your browser and our web server. Once activated by our SSL certificate, SSL immediately begins providing you with [...]

By |2015-06-24T17:47:12+00:00June 24th, 2015||Comments Off on Is this a secure website?

Do you provide parental control ?

In our fiber service areas we provide a parental control service. Located on this website under the Cable section is information regarding this potentially important feature.

By |2019-02-21T19:32:41+00:00June 24th, 2015||Comments Off on Do you provide parental control ?
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